FACT: I have been a loyal Globe postpaid subscriber for the past 12 years.
FACT: Globe’s customer service sucks BIG TIME. Read this.
FACT: Globe once gave me a second hand mobile phone under their loyalty rewards program.
FACT: Globe failed to deliver my iPhone 3G because they don’t know where the US Embassy is located.
FACT: I don’t recall any Globe mishap with my iPhone 3GS. But I had that phone for only a very short period of time.
FACT: I waited for almost 6 hours in Globe Park Square 1 to get my iPhone 4.
FACT: For the iPhone 4S, Globe gave me 2 claim stubs - both for the same day but different pickup centers. When I called their hotline, they couldn’t confirm which claim stub was valid.
FACT: Globe has already introduced 4G technology when it hasn’t even addressed several 3G loopholes.
FACT: Globe gave me a claim stub for the iPhone 5 in a mall in Davao.
FACT: Globe's 4G LTE signal is intermittent.
FACT: Globe SM Makati said activation of my nano sim would take 1-2 days. Globe Hotline said it would only take 1-2 hours. After 2 days, still no signal. Called hotline again. Was advised activation still being processed by Globe SM Makati and that I should give it another 24-28 hours. Went to Globe MOA. They said Globe SM Makati never initiated activation of my nano sim.
FACT: Due to long queues in Globe (which is ALWAYS the case), I missed last night’s episode of Marian’s top-rating show Temptation Of Wife.
FICTION: I love Globe.